Frequently Asked Questions

Where do you ship from?

All orders are shipped directly from our store in Gothenburg, Sweden, home to the largest candy selection in the country.


Do you ship internationally?

Yes, we ship worldwide! Shipping rates and delivery times are calculated automatically at checkout based on your location.


How fresh is the candy?

Every order is hand-picked in-store and packaged the same day it’s shipped. Everything is sealed carefully to keep your candy as fresh as possible when it arrives.


Where do your candies come from?

We stock a huge variety of candies from many different brands and manufacturers – all curated for serious candy lovers. It’s the best of Sweden’s sweet world in one place.


Can I pick up my order locally?

Yes! If you’re near Gothenburg, you can choose free local delivery or in-store pickup at checkout.


Are ingredient lists available?

Yes, every candy has a full ingredient list available under the Ingredients section on our website. We recommend checking this before placing your order, especially if you have any allergies.


Do your candies contain allergens like nuts, milk, or gluten?

Some products may contain or be produced in facilities that handle common allergens. Always check the individual ingredient lists for details or reach out to us if you’re unsure.


Is your candy halal, vegan, gluten-free, or sugar-free?

We offer a wide variety of options, including halal, vegan, gluten-free, and sugar-free candies. Use the filter feature on our site or browse our dedicated categories to find exactly what you’re looking for.


What if my candy arrives damaged or melted?

We carefully seal and pack all orders, but if your package arrives in less-than-perfect condition, just contact us within 48 hours with a photo, and we’ll make it right.


Do you accept returns?

Due to the perishable nature of our products, we unfortunately don’t accept returns. But if there’s an issue with your order, please let us know and we’ll take care of it.


Do you offer bulk or corporate orders?

Yes! We can help with bulk candy orders, events, or branded gifts. Fill in the form and let’s talk about what you need.

Fizzlo